[SIT60107]
This course enables students to acquire, develop and practice the operative and fundamental management skills required of a manager in the tourism industry. It’s specifically designed to provide management and operational training, with a focus on the nature, scope and function of the tourism industry.
Course Units
| SITXADM001A | Perform office procedures |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITTIND001B | Develop and update tourism industry knowledge |
| SITXOHS001B | Follow, health, safety and security procedures |
| SITXCCS001A | Provide visitor information |
| SITTTSL002A | Access and interpret product information |
| SITTTSL009B | Process travel-related documentation |
| BSBWOR204A | Use business technology |
| SITTTSL003A |
Source and provide international destination information and advice | |
| SITTTSL004A | Source and provide Australian destination information and advice | |
| SITXCOM003A | Deal with conflict situations | |
| SITXHRM001A | Coach others in job skills | |
| SITXMGT001A | Monitor work operations | |
| SITXHRM005A | Lead and Manage People |
| SITTTSL006B | Prepare quotations |
| SITTTSL010B | Control reservations or operations using a computerised system |
| SITTTSL012B | Construct domestic airfares |
| SITTTSL013B | Construct normal international airfares |
| SITTTSL014B | Construct promotional international airfares |
| SITXADM003A | Write business documents | |
| BSBITU306A | Design and produce business documents | |
| SITXFIN003A | Interpret financial information | |
| SITXFIN004A | Manage finances within a budget | |
| SITXOHS004B | Implement and monitor workplace health, safety and security practices |
| SITTPPD001A | Research, assess and develop tourism products |
| SITTGDE003A | Coordinate and operate a tour |
| SITXFIN005A | Prepare and monitor budgets |
| SITXGLC001A | Develop and update legal knowledge required for business compliance |
| SITXCCS003A | Manage quality customer service |
| SITXMGT006A | Establish and conduct business relationships |
| SITXOHS003B | Identify hazards and assess and control safety risks |
| SITXMGT002A |
Develop and implement operational plans |
| SITXFIN008A | Manage financial operations |
| SITXHRM007A | Manage Workplace Diversity |
| SITXMGT004A | Develop and implement a business plan |
| SITXMGT005A | Manage business risk |
| SITXMPR005A | Develop and manage marketing strategies |
| SITXOHS005A | Establish and maintain an OH&S system |
| SITTPPD002A | Research Tourism Data |
For more information or to enrol, please call (08) 8223 1818 or email us.