Join the growing number of our graduates now working in the industry….
and the list of industry employers continues to increase in all corners of the globe:
| Virgin Blue Qantas Sharp Airlines Air North (Darwin) Cobham Air New Zealand (Auckland) Emirates (Brisbane) Malaysia Airlines Great Southern Rail Kangaroo Island Sealink Airport Travel Centre Bunnik Tour |
Bunnik Travel |
As the world becomes more mobile, demand is rapidly increasing in the travel and tourism industry for more suitably skilled workers.
The Adelaide Hospitality & Tourism School Certificate III course helps aspiring industry workers gain a comprehensive understanding of cultural expectations and the wider functions of the domestic and international tourism market.
Students learn about customer service, how to operate effectively in situations of high cultural diversity and about communication, information and processing functions.
The course introduces students to specialised technologies such as the Galileo reservations system.
key areas of learning
- Develop and update tourism industry knowledge
- Follow health, safety and security procedures
- Use business technology
- Produce simple word processed documents
- Process financial transactions
- Work in a socially diverse environment
- Perform office procedures
- Work with colleagues and customers
- Source & provide destination information & advice
- Access and interpret product information
- Sell tourism products and services
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- Prepare quotations
- Book and coordinate supplier services
- Operate a computerised reservations system
- Construct domestic airfares
- Construct normal international airfares
- Construct promotional international airfares
- Apply advanced airfare rules and procedures
- Process air documentation
- Communicate on the telephone
For more information or to enrol, please call (08) 8223 1818 or email us.
Please Click here for More Course Information and Fees